01Introduction
Welcome to The Art of Good ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theartofgood.ad. It also covers SignalReady, the brand platform we provide to clients at signal.theartofgood.ad; section 11 explains what applies there. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
02Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, and contact details when you fill out a form, use our chat assistant, subscribe to a newsletter, or otherwise contact us. We may also automatically collect certain information when you visit, use, or navigate the website, such as your IP address, browser type, operating system, and access times.
03Use of Your Information
We may use the information we collect from you to: provide, operate, and maintain our website; improve, personalize, and expand our website; understand and analyze how you use our website; respond to your inquiries and provide customer support; send you periodic emails (newsletters, promotional materials, etc.) if you have opted in; operate our AI chat assistant and respond to your questions; follow up with you about our services where you have expressed interest; and find and prevent fraud.
04Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. The parties who assist us may include website hosting, cloud storage providers (such as Wix / Google Cloud / Firestore), AI processing providers (such as Anthropic), payment processing (Stripe) and email delivery (Loops), some of which may process or store data in the United States. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
05Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
06Cookies and Web Beacons
We may use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
07Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data: the right to access (request copies of your personal data); the right to rectification (request that we correct inaccurate information); the right to erasure (request that we erase your personal data, under certain conditions).
08Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
09Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10AI Chat Assistant
Our website offers an AI-powered chat assistant that answers questions about The Art of Good and our services. When you use the assistant:
- We collect the messages you send and any information you choose to share, such as your name, company, or email address, along with technical data such as timestamps.
- We save chat conversations to respond to you, follow up about our services if you ask us to, and improve the assistant. You can ask us to delete your chat data at any time.
- Your messages are processed by a third-party AI provider (Anthropic) to generate responses. Conversations are stored using cloud infrastructure, which may include servers located in the United States.
- The assistant is an automated tool, not a human. For anything detailed or sensitive, you can ask to speak with a member of our team.
- Please do not share confidential or sensitive information through the assistant. You may request access to or deletion of your chat data at any time using the contact details below.
- We retain chat records only for as long as necessary for these purposes, after which we delete or anonymize them.
11SignalReady
SignalReady is the brand platform we provide to subscribing clients at signal.theartofgood.ad. If you use SignalReady, this section applies in addition to the sections above. The SignalReady Terms of Service and any agreement your business has signed with us also apply, and where they differ from this policy, they take precedence.
What we collect. Account details for each person with a seat: name and email address, and title and phone number if provided. The materials your business gives us, the Signal we build from them, and the chats, files and outputs your team creates in SignalReady. Usage records, such as when people sign in and how much work the platform does for the account. When someone agrees to the terms, a record of that agreement, including the time, IP address and browser.
Signing in. You sign in with your Google account or with a one-time link or code sent to your email. We receive your name and email address from Google. There are no passwords, so we never see or store one.
Payments. Payments are handled by Stripe. We receive billing contact details and the status of payments. We do not see or store full card numbers.
Stakeholder interviews. If your business invites people to take part in a SignalReady interview, we collect their answers and the details they give about themselves, such as their name and role. Spoken answers are turned into text by the respondent's browser; we keep the text, not audio recordings. Answers are used to build the brand's Signal and are not shown to the client with names attached. Respondents' names and details, and the answers tied to them, stay confidential within SignalReady and are never shared with partners, including agencies or consultants who hold seats on the account, or with anyone other than the service providers that run SignalReady.
How we use it. Only to provide, support, secure and bill for SignalReady, and to send the service emails described in the terms, such as sign-in links and codes, invitations, usage and billing. We may use anonymous, aggregated usage figures, never your content, to improve SignalReady. We do not sell it.
AI processing. Content is sent to Anthropic to generate responses. Under Anthropic's commercial terms, it is not used to train their models. If your business connects its own Runway account, the prompts and images sent to Runway are also handled under Runway's terms, which you have agreed to in your contract with Runway.
Who can see it. Each person's chats are private to them. Your Library and Signal are shared across your account. TAOG staff can open your workspace to support you, and each time they do, it is recorded.
Service providers. SignalReady runs on Google Cloud (hosting and storage, in the United States), Anthropic (AI processing), Stripe (payments) and Loops (service email).
Retention and deletion. After a plan ends, the account is read-only for 30 days so you can export your work. We then keep it for a further 12 months in case you return, after which we delete it. When a seat is removed, that person's private chats are deleted after 30 days. You can ask us to delete your data sooner at contact@theartofgood.ad.
12Contact Us
If you have any questions about this Privacy Policy, please contact us at: contact@theartofgood.ad
The Art of Good, LLC · contact@theartofgood.ad